How Wallet Records Fit This Policy
Our Privacy Policy applies to account details created during registration, phone verification, login activity, device signals, support messages, and transaction references. A DANA, OVO, GoPay or QRIS reference may help us match a wallet event to the correct account, but we do not ask for your
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wallet PIN. Bank transfer and virtual account references can also appear in our records when you choose those routes. We retain records only for the operational, security, dispute and legal reasons described in this policy. Requests are handled according to applicable rules, and account access or
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eligibility depends on local law. If you are in Medan or elsewhere in Indonesia, the same policy contact route applies through the account help area. Read this page before opening an account and contact us if a section does not match your question.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.